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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Respond to incident
  2. Details of incidents, accidents and emergencies are received, analysed and confirmed
  3. Hazards are identified, risks are assessed and control measures are implemented
  4. Immediate coordination requirements are identified and actioned in accordance with organisation procedures
  5. Travel to incident site is undertaken by the shortest, fastest, legal means and routes
  6. Coordinate on-site activities
  7. Control of site activities is assumed on arrival, and operator and other authorities present are informed of this action
  8. Assistance is provided to clients and operators within limitations of duty of care and organisational requirements
  9. Details of personnel, including names and nature of injuries, are notified to relevant personnel, in accordance with organisational policies and procedures
  10. Assistance is provided to relevant authorities within legal and policy limitations
  11. Complete follow-up actions
  12. Details of affected personnel, including names, nature of injuries and follow-up treatments are notified to next-of-kin in accordance with organisational procedures
  13. Incidents resulting in a near miss, accident or emergency are investigated and a report, including recommendations, is completed in accordance with organisational policies and procedures
  14. Accident procedures and emergency plans are reviewed for effectiveness and recommendations for changes are prepared and submitted to appropriate persons

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating effectively with others when implementing and coordinating accident and emergency procedures

completing relevant documentation

interpreting and following operational instructions and prioritising work

modifying activities depending on operational contingencies, risk situations and environments

reading and interpreting relevant instructions, procedures, information and signs

working collaboratively with others when implementing and coordinating accident and emergency procedures

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

means to control and organise an accident scene, provide practical assistance and cooperate with others at the scene

relevant work health safety (WHS)/occupational health and safety (OHS) and other regulatory codes, procedures and guidelines concerning response to accidents and emergencies

risks and hazards in the workplace and related precautions to control risk

workplace procedures and policies for responding to accidents and emergencies.